FAQ’s

  • Progress varies from one individual to the next, influenced by factors such as the type of treatment, session frequency, the nature of personal issues and concerns, and the desire for change. You may experience a shift in outlook and enhanced self-understanding within a couple of sessions, and this may impact your therapy goals. While longer-term therapy may be suitable, it is recommended to begin with a minimum of 6 sessions. Treatment length can be reassessed as circumstances evolve throughout the therapy journey.

  • Consistency is crucial, so weekly or biweekly sessions are recommended initially, gradually tapering out to monthly or less frequent sessions.

  • In-person sessions are held at 555 Knowles Rd in Kelowna (at the corner of Lakeshore Rd and Knowles Rd). Virtual/online sessions are available through a secure portal that can be easily accessed via a link emailed to you prior to your appointment.

  • Sessions run for 50 minutes, although an initial 75-minute session can be beneficial. The fee for a 50-minute individual session is $170+GST, and for relationship support* is $185+GST. Sessions longer than 50 minutes are prorated. *Relationship support is available for any group of people—a couple, a throuple, friends, family members.

  • Payment is accepted by credit card and, if arranged prior to your appointment, by e-transfer or in cash. Although direct billing is not provided, if your extended health benefits cover Registered Clinical Counsellors, you will receive a receipt to submit to your extended health provider for reimbursement.

  • If financial constraints are limiting your access to counselling, feel free to discuss this during a Complimentary Consultation. Sliding scale fees are available on a limited basis

  • Kindly cancel within 24 hours of your scheduled appointment if you are unable to attend. Appointments cancelled with less than 24 hours notice will be charged the standard session fee.

Have more questions?

Schedule a Complimentary Consultation here.

'Cause we are, we are shining stars
We are invincible, we are who we are
On our darkest day when we're miles away
So we'll come, we will find our way home

— fun., Carry On